Shipping & Handling
All orders are shipped with tracking details
➡ Domestic Shipping Within New Zealand
➡ Shipping to Australia
➡ Shipping to South Korea
➡ Shipping to U.S.A
➡ Shipping to other countries
1) Domestic Shipping Within New Zealand
FREE SHIPPING FOR ORDERS OVER $60 ACROSS NEW ZEALAND
From $5.99 Courier (ETA. 1-4 working days)
From +$5.00 RURAL (ETA. 2-5 working days)
2) Shipping to Australia (NZPOST & DHL EXPRESS)
From $15.99 eParcel (ETA. 3-10 working days)
From $22.99 DHL Express Overnight (ETA. 2 working days)
3) Shipping to U.S.A (DHL EXPRESS)
From $29.99 DHL EXPRESS (ETA. 5-10 working days)
4) Shipping to South Korea
Q. How much is the shipping fee?
From $12.99 Korea Post (ETA. 5-7 working days)
Q. How many can I send to Korea at a time?
Health supplements: You can send up to 6 items to Korea at a time.
Honey: You cans send up to 5kg at a time.
Q. When does it get sent out?
All parcels are shipped out every Thursday and Saturday.
Q. What information do you need?
All Korean Customers need to provide their Korean phone number and Personal Customs Clearance Code (개인 통관 부호).You can get this from ➡ https://unipass.customs.go.kr/csp/persIndex.do
5) Shipping to rest of the countries (DHL Express International)
We are more than happy to arrange shipping to where you are.
Please contact firstname.lastname@example.org to discuss further.
All orders are shipped from Monday to Thursday, 10AM NZST
(Public holidays excluded)
Please expect 72 working hours of handling time.
International Custom Duties
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
If the customer refuses to pay import taxes, custom duties or any fees associated with the shipment, the customer must cover all expenses in the returning parcel. This includes initial delivery fees, returning delivery fees and any taxes, custom duties or fees associated with the shipment.